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Triage Tables
Calculate the class of service for your work item, based on its urgency and cost of delay.
Dependency Management
Should dependencies exist, use this poster to see how to treat such requests and which class of service to use with internal dependent requests.
Cost of Delay
Explore the studies behind the Cost of Delay piece of knowledge with Cost of Delay poster.
Understanding Lead Time
All you need to know about the Lead time in one place – well-structured eye-catching poster.
Want to learn more?
- Learn how to use the latest Kanban studies to improve your business – explore the upcoming courses at David J Anderson School of Management
- Explore the Kanban Maturity Model 2nd edition book with the chapters about Enterprise Service Planning
- Get online access to the book content, posters and updates with KMM PLUS educational platform